We are a small business with operating costs for planning, organizing, and running our tours. Plans are already being made based on a particular number of planned guests and often deposits must be paid to our vendors to secure our reservations.  Thank you for supporting small businesses and understanding the need for this policy!

It isn’t recommended to plan other things during a tour that require a reservation. While we try to give you a schedule ahead of time, meals and other activities need to be shifted sometimes based on weather, availability of local guides, and other unforeseen factors. While your guide will try to make sure you’re available at the time of reservations outside of the tour, they cannot guarantee exact timing. We appreciate your flexibility!

If you cancel your spot on a tour more than 60 days prior to the start date of that tour, you will receive a full refund minus the non-refundable deposit. Cancellations made between 60 and 31 days prior to the tour departure are eligible for a 50% refund of the cost of the tour minus the non-refundable deposit. Cancellations made 30 days or less before the start date of the tour are non-refundable.

You will receive a full refund. If we cancel a tour, it will be at least 60 days prior to the start date of the tour.